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Symplify

Stockholm-based CRM, marketing automation and conversion testing platform with a dedicated iGaming CRM for casino and sportsbook operators.

Symplify is a Swedish SaaS company offering CRM, omnichannel marketing automation and conversion optimisation tools. Its iGaming CRM is aimed at online casino and sportsbook operators, streaming player data in real time to run segmentation, lifecycle journeys, churn prevention and failed-deposit recovery. Operators can message players across more than 10 channels, including email, SMS, push, in-app, social, print and voice, and can add gamified rewards to journeys. The company also serves the retail, fintech, hospitality and non-profit sectors, and has announced CRM partnerships with iGaming platforms and operators such as GiG, WiseGaming and Playbook.MT.

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Key Information

Company NameSymplify Technologies AB
HeadquartersStockholm, Sweden
Founded2000
Websitesymplify.com
Company TypeB2B
ProductsCRM & Retention
DeliveryCloud Saas
Public APIYes
OfficesStockholm, Kongens Lyngby, Montréal, Marbella

Featured Products

1 / 3
✦CRM & Retention✦
Symplify iGaming CRM

Symplify iGaming CRM

CRM and marketing automation platform for online casino and sportsbook operators. It streams player data in real time to trigger lifecycle journeys, churn prevention and failed-deposit recovery across more than 10 channels.

Real-time data streamingPlayer segmentationAI churn predictionFailed deposit recovery
✦CRM & Retention✦
Symplify Gamification

Symplify Gamification

Gamification module inside Symplify journeys for iGaming acquisition and retention. It triggers spinning wheels, mystery boxes and scratch cards automatically and pushes rewards to the operator as bonus codes.

Spinning wheelsMystery boxesScratch cardsTrigger-based rewards
✦CRM & Retention✦
Symplify Conversion

Symplify Conversion

Conversion optimisation suite for testing and personalising websites. It combines A/B, multivariate and funnel testing with heatmaps, visitor recordings, pop-ups and surveys, all run from one script.

A/B testingMultivariate testingFunnel testingHeatmaps

Integrations

1 partners

Platforms and aggregators this company connects with. Each row links to the announcement that evidences it.

GI

Gaming Innovation Group (GiG)

Crm
SymplifyGaming Innovation Group (GiG)
Evidence

Licences & Certifications

No licence record found yet

We have not located a public register entry for this company. That is not the same as “unlicensed” — it means we cannot prove it, so we do not claim it.

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How we sourced this profile

Profile confidence
Public source
Primary source
https://symplify.com/igaming-crm/
Last checked
2026-09-23

Company-supplied claims, public sources and independently verified records are labelled separately throughout this page.