Raphie (formerly Conduet, with its AI product previously called gameLM) provides customer support technology and services built for sports betting and iGaming operators. Its AI Agent resolves routine player enquiries end-to-end, while CoPilot gives human agents real-time guidance and compliant response suggestions. The company also supplies managed support teams in the US and the Philippines covering payments, fraud checks, KYC and lapsed-player reactivation. It began in 2019 as a specialist player-support operation for US operators and rebranded as Raphie in 2026.
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