Articles

Only 26 of the 70 regulators we track publish a licence register

Checking a supplier's licence sounds simple. For most of the world's regulators there is nothing to open — and that single fact shapes what any verification claim can mean.

“Check the register” is the standard advice on supplier due diligence, and it assumes a register exists. Across the 70 regulators in our directory, 26 publish one. For the other 44 there is nothing to open.

What to take away
  • Fewer than four in ten regulators we track publish a searchable licence register.
  • Where none exists, the strongest available evidence is a dated official document.
  • This is why we record four verification tiers rather than a yes/no badge.
  • A supplier is not hiding anything because its regulator publishes nothing.

Why so many publish nothing

Register publication is a policy choice, and regulators reach it at different times for different reasons. Mature European regimes — the UK, Malta, Sweden, Denmark, the Netherlands — treat public searchability as part of consumer protection: a player should be able to check whether a site is licensed. Regulators whose primary concern is tax collection or state revenue often have no equivalent motivation.

Newer regimes frequently intend to publish and have not built it yet. A register is a piece of software, and a regulator three months into licensing usually has more urgent work. Some publish a PDF list updated occasionally, which is better than nothing and worse than a database.

And in several jurisdictions licensing is administered at state or provincial level, so there is no single national register to build — Brazil and the United States both work this way.

What this does to verification

It makes a binary “verified” badge dishonest. If a supplier holds a licence from a regulator that publishes nothing, no amount of diligence produces a register entry. Marking that supplier unverified implies a doubt that does not exist; marking it verified implies a check that did not happen.

That is the reason our records carry four tiers rather than a tick:

What each tier means about the evidence, not about the company
TierEvidencePossible when
1 — Company submittedThe company told usAlways
2 — Public sourceA document we can link toUsually
3 — Gamitas reviewedWe read the source and dated the checkUsually
4 — Independently verifiedWe opened the issuing regulator's registerOnly where one exists

Tier 4 is unreachable for a supplier licensed only in jurisdictions from the group of 44. That is a statement about the regulator, not about the supplier, and it is the distinction most verification claims in this industry quietly collapse.

What to do instead, where there is no register

  • Ask for the instrument. A licence certificate, a gazette notice, an official decision with a number and a date. It is checkable against the regulator if you ever need to.
  • Ask when it was issued and when it expires. A document with no dates is not evidence of a current position.
  • Ask for the legal entity name. Licences are issued to entities, not brands, and the mismatch is the most common reason a check fails.
  • Write to the regulator. Many will confirm a licence on request even where they publish nothing. It is slow and it works.
Where this number comes from. Our own directory: 70 regulators recorded, 26 with a register URL we hold. It will move as regulators build registers, and it is a floor rather than a ceiling — a regulator may publish something we have not yet found. If you know of one we are missing, tell us.

The honest version of a verification claim

Any directory claiming to verify licences is constrained by this. The useful question to ask of one is not whether it verifies, but what it does when verification is impossible — because that is most of the world, and how a source handles it tells you how much of the rest to trust.

Our method, including the limits, is set out on how we verify data.

Sources
  1. Gamitas supplier and compliance data