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Focal Research

Canadian safer gambling research and technology firm offering real-time player risk detection, staff tools and compliance services to gambling operators.

Focal Research is an independent safer gambling research and technology company based in Halifax, Nova Scotia, with applied gambling research dating back to 1990. Its flagship Prevent system monitors carded and uncarded play in real time to flag customers at risk of gambling harm and trigger staff alerts or player messaging. Companion tools include GO for on-floor interaction management, Care for staff training, Assist for customer-facing safer gambling resources, and Comply for regulatory oversight services. The company also publishes research with academic partners and presents at international gambling studies conferences, and has recently expanded its client support in Australasia.

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Key Information

Company NameFocal Research Consultants Limited
HeadquartersHalifax, Canada
Founded1990
Websitewww.focalresearch.com
Company TypeB2B
ProductsResponsible Gaming

Featured Products

1 / 3
✦Responsible Gaming✦

Prevent

Real-time gambling risk detection and safer gambling messaging system for casinos and retail gambling venues. It monitors carded and uncarded play and gives staff prioritised alerts and reporting.

Real-time risk detectionCarded and uncarded play monitoringAutomated safer gambling notificationsPriority-based staff alerts
✦Responsible Gaming✦

GO

Mobile on-floor tool for venues using Prevent, letting staff receive Player of Interest alerts and log safer gambling interactions in real time.

Player of Interest alertsMobile interaction loggingRole-based accessStaff performance targets
✦Responsible Gaming✦

Care

24/7 online training portal that prepares venue staff to use Prevent and deliver consistent safer gambling interactions.

Live and virtual onboardingRole-based training modulesTraining engagement reportingClient-branded private portal

Integrations

1 partners

Platforms and aggregators this company connects with. Each row links to the announcement that evidences it.

KW

Kedron-Wavell

Other
Focal ResearchKedron-Wavell
Evidence

Licences & Certifications

No licence record found yet

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Events

0 exhibiting

Taken from each organiser’s own exhibitor, speaker and awards lists. Where Focal Research appears, it links back to that event.

Award entries

Compliance Innovator of the YearGlobal Regulatory Awards 2026Shortlisted

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focalresearch.com

How we sourced this profile

Profile confidence
Public source
Primary source
https://www.focalresearch.com/
Last checked
2026-09-27

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