ComOps is a US commercial strategy and customer-experience consulting firm serving casino resorts, hotels and other hospitality businesses. It combines advisory work with managed support in four areas: contact-centre operations, revenue management, digital strategy and customer and employee experience. Its revenue management practice focuses on casino-hotel concerns such as comps, player value and total guest worth, and it names tribal and commercial casino resorts among its clients. The firm is a Medallia partner and runs Medallia Go for hospitality brands, and says it works with nearly 40 casino partners. ComOps exhibits at G2E and was ranked on the 2026 Inc. 5000 list.
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